|223 Helm St.
Elizabethtown, KY 42701
We maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas.
During the busy floral weeks of Christmas and Valentine's Day we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders two days prior to each major holiday.
Contact Information We accept orders 24/7. You can place your order through our website or call us on (270) 769-1496. Our store can be found at 223 Helm St., Elizabethtown, KY 42701.
Our store location is:
223 Helm St.,
Elizabethtown, KY 42701
Our standard delivery fees apply. Please note that there may be additional charges for special time requests or rush deliveries. Also, for specific time requests, we will do our best to accommodate, but cannot guarantee exact times. Orders for delivery must be received before 10AM in the recipient's time zone to ensure same day deliveries. Orders received after 10AM will be delivered the following day.
Refund / Cancellation
To provide you with the best possible service, please notify us immediately of any potential changes to your order. We will try our best to accommodate your request as long as the arrangement has not yet been created. You can call us at (270) 769-1496 during business hours.Returns
We want you to be satisfied with your order. Please contact us immediately if there are any issues and we will replace or rework your bouquet. We strive for 100% 5 star service!
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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control..
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
We welcome your questions and comments about this Privacy Statement.